STAY SAFE + INFORMED
See current outages, estimated restoration times, and report an outage at your address. Call PG&E, not 9-1-1, with outage questions.
A national tracker that pulls from every utility's outage feed. See how many Humboldt customers are out, what share of the county that is, and whether the outage is local or part of a wider regional event. Updates about every 15 minutes.
Humboldt County’s public alert and warning system. This is an opt-in system, meaning you must sign up to receive the alert.
PREPARE + RECOVER
PLAN AHEAD
List everything that runs on power:
medical devices, refrigerated medicine, well pumps, heat, and phonesTalk with your doctor:
about a backup plan for medical devices and medicationsStock flashlights, spare batteries, and a battery or crank radio
Keep phones and battery packs charged and write down important numbers
Store water if you rely on an electric well pump
Freeze water bottles or ice packs and keep a cooler ready for food and medicine
Keep some cash on hand, since card readers and ATMs may be down
Learn the manual release on your electric garage door
Make a plan with neighbors for checking on each other
DURING AN OUTAGE
Never run a generator indoors or in a garage. Keep it outside, at least 20 feet from doors and windows
Never plug a generator into a wall outlet. Use a properly installed transfer switch
Don't heat your home with a gas stove or oven, and never grill indoors
Avoid candles. Use flashlights or battery lanterns
Keep the fridge and freezer closed. The fridge keeps food safe for about 4 hours, a full freezer about 48
Turn off appliances and leave one light on so you know when power is back
Stay away from downed lines: at least 30 feet on dry ground and 60 feet on wet ground. Call 9-1-1, then PG&E
Go somewhere with power if your home gets too cold or a medical device runs low
AFTER
Check on family, friends, and neighbors, especially older adults and people living alone
Check your food. When in doubt, throw it out, and never taste food to test it
Replace medicines that need refrigeration if they got warm. Ask your pharmacist
Plug appliances back in slowly to avoid surges
Restock batteries, water, and supplies before the next storm
Generators save lives in an outage, and they take them too.
Run yours outdoors only, at least 20 feet from doors, windows, and vents, with the exhaust pointed away from the house. Never run one in a garage or on a porch, even with the door open. Plug appliances in with heavy-duty extension cords, never the generator into a wall outlet, and put a battery-powered carbon monoxide alarm in the house. If it sounds, get outside and call 9-1-1.
MEDICAL + ACCESS NEEDS
PG&E Medical Baseline Program
For households that rely on power for qualifying medical devices or conditions. Enrolled customers get extra notice before a Public Safety Power Shutoff and a lower energy rate. A medical provider certifies the application.
Disability Disaster Access and Resources (DDAR)
Run with Independent Living Centers across California. DDAR can help eligible people with backup batteries, accessible transportation, hotel stays, and food replacement during a shutoff, and with signing up for Medical Baseline.
Self-Identified Vulnerable Program
If your health or safety would be at risk during an outage but you don't qualify for Medical Baseline, you can self-enroll to get extra outage support.
North Coast ADRC
The North Coast Aging and Disability Resource Connection is a "no wrong door" for older adults, people with disabilities, and caregivers. One call connects you to local services across agencies, including help planning for outages and emergencies.
GUIDES + PREPAREDNESS
PG&E Residential Outage Guide
steps to keep your household safe before and during outages.
PSPS Customer Resources Fact Sheet
backup power, food, and lodging support during shutoffs.
Power Outage Toolkit
Preparedness Plan to protect employees, customers, & help ensure business continuity.
RESOURCE LINKS
Humboldt Office of Emergency Services
Pacific Gas & Electric
(PG&E)
California Office of Emergency Services
Federal Emergency Management Agency
ADDITIONAL RESOURCE LINKS
Humboldt County OES:
Prepare: local preparedness tips and hazard information. https://humboldtgov.org/prepare
PG&E Outage Center:
outage map, restoration updates, and outage reporting. https://www.pge.com/outages
PG&E Safety Action Center:
videos, checklists, and worksheets for building an outage plan. https://www.pge.com/safetyactioncenter
PG&E Backup Power:
generator safety and backup power options, including rebates for some customers. https://www.pge.com/backuppower
Prepare for Power Down:
California's guide to Public Safety Power Shutoffs. https://prepareforpowerdown.com
LISTOS California: Power Outage:
quick tips before and during an outage, in multiple languages. https://www.listoscalifornia.org/disaster-readiness/power-outage/
Ready.gov Power Outages:
before, during, and after an outage. https://www.ready.gov/power-outages
FoodSafety.gov:
what to keep and what to throw out after an outage. https://www.foodsafety.gov/food-safety-charts/food-safety-during-power-outage
CDC Carbon Monoxide Poisoning Prevention:
generator and heater safety. https://www.cdc.gov/carbon-monoxide
NOAA Weather Radio: weather alerts when cell and internet are down. https://www.weather.gov/nwr